Front Desk Agent

We're growing our team in New Orleans, LA and are looking for a friendly, professional, and dependable Front Desk Agent who enjoys working with people and helping guests have a smooth experience. If you're organized, comfortable handling multiple tasks, and enjoy a customer-facing role, this is a great opportunity to build your career in hospitality and customer service.

As a Front Desk Agent, you'll welcome guests, handle check-ins and check-outs, answer questions, manage front desk requests, and work with other team members to keep daily operations running smoothly.

What Your Shift Will Involve

Your day will include a mix of guest service, front desk duties, and general administrative tasks.

Your responsibilities may include:

Greeting guests and visitors in a friendly and professional manner

Handling guest check-ins and check-outs accurately

Confirming reservations and updating guest information

Answering incoming phone calls and responding to guest inquiries

Assisting with questions, requests, and routine guest concerns

Processing payments and maintaining accurate transaction records

Responding to emails and completing basic administrative tasks

Keeping the front desk and reception area clean and organized

Communicating with housekeeping, maintenance, and other departments when needed

Following company procedures, safety guidelines, and guest privacy policies

Helping ensure guests receive prompt and courteous service throughout their stay

Typical shifts may include:

7:00 AM – 3:30 PM

3:00 PM – 11:30 PM

11:00 PM – 7:30 AM

Schedules are posted in advance, and weekend and holiday availability is required based on business needs.

What We're Looking For

We're looking for someone who is approachable, reliable, and comfortable working directly with guests.

You'll likely be a good fit if you:

Enjoy meeting people and providing helpful customer service

Have strong verbal and written communication skills

Stay calm and professional during busy periods

Can handle several tasks while maintaining accuracy

Are comfortable using computers and learning reservation or front desk systems

Have good organizational and time-management skills

Work well independently and as part of a team

Maintain a professional appearance and attitude

Are reliable and punctual

Previous experience as a Front Desk Agent, Hotel Front Desk Agent, Front Desk Associate, Receptionist, Guest Services Representative, Customer Service Representative, or in another hospitality or customer-facing position is helpful but not required. Paid training is provided.

Applicants must be 18 years of age or older.

Schedule

Full-time opportunities available

Morning, afternoon, evening, and overnight shifts

Weekend and holiday availability required

Rotating weekends based on business needs

Additional hours may be available during busy periods

What You'll Receive

Along with competitive hourly pay, you'll receive:

Weekly pay

Paid training

Full-time hours

Consistent scheduling

Employee discounts

Performance-based incentives

Career advancement opportunities

Ongoing coaching and professional development

Supportive supervisors and a team-oriented work environment

Apply Today

If you're looking for Front Desk Agent jobs in New Orleans, LA, Hotel Front Desk jobs, Front Desk Associate jobs, Guest Services jobs, Receptionist jobs, Front Office jobs, or Hospitality jobs, we'd like to hear from you.

Submit your resume today to be considered for our Front Desk Agent position in New Orleans, LA. Applications are reviewed on a rolling basis, and qualified candidates will be contacted about the next steps.

Apply today and start your next opportunity as a Front Desk Agent in New Orleans, LA, where you can build valuable hospitality and customer service experience while working with a supportive team.

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person