Front Desk Agent

We’re looking for a friendly and reliable Front Desk Agent to join our team in St. Louis, MO. This role is a good fit for someone who enjoys meeting people, answering questions, and keeping things organized throughout the day.

You’ll be the first person many guests see when they arrive, so being welcoming, professional, and helpful is important. You’ll also work closely with other team members to make sure guests get the assistance they need.

Your Day-to-Day

The role is varied, but your main responsibilities will include:

• Welcoming guests and visitors as they arrive
• Handling check-ins and check-outs
• Confirming reservations and updating guest information
• Answering phone calls and responding to general questions
• Helping guests with requests, directions, and basic concerns
• Processing payments and handling front desk transactions
• Responding to emails and completing simple administrative tasks
• Keeping the reception and front desk area neat and presentable
• Communicating with housekeeping, maintenance, and other departments
• Passing more complicated guest concerns to a supervisor when needed
• Following company procedures and protecting guest information

The Hours

Front desk coverage is needed throughout the day, so there are several shift options. Typical schedules may include:

• 7:00 AM – 3:30 PM
• 3:00 PM – 11:30 PM
• 11:00 PM – 7:30 AM

Weekend and holiday availability is required. Schedules are provided ahead of time, and weekend shifts are rotated among the team.

What Makes Someone a Good Fit

You don't need to have years of front desk experience. We're mainly looking for someone who is dependable, comfortable talking with people, and willing to learn.

You should be able to:

• Communicate clearly and professionally
• Stay friendly and patient when things get busy
• Handle several tasks without losing track of details
• Use a computer and learn new systems
• Work comfortably with guests from different backgrounds
• Deal with routine questions and concerns calmly
• Work well with coworkers
• Arrive on time and be dependable

Experience in a hotel, reception, hospitality, retail, or customer service environment is helpful. Previous experience as a Front Desk Agent, Receptionist, Guest Services Representative, Front Desk Associate, or Customer Service Representative is a plus, but training is provided.

What You Can Expect

• Competitive hourly pay
• Full-time hours
• Paid training
• Weekly pay
• Consistent scheduling
• Employee discounts
• Opportunities to move into higher-level roles
• Ongoing support and coaching
• A friendly, team-focused workplace

A Good Opportunity to Get Started

If you're looking for Front Desk Agent jobs in St. Louis, MO, this position offers a chance to build practical experience in hospitality, customer service, communication, and front office operations.

Whether you've worked in a hotel before or are coming from a customer-facing role such as retail, reception, or customer service, we'd like to hear from you.

Apply Today

Send in your application for the Front Desk Agent position in St. Louis, MO. Applications are reviewed regularly, and qualified applicants will be contacted about the next steps.

If you're dependable, personable, and enjoy helping people, we'd be happy to hear from you.

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person