Front Desk Agent

Job Summary

We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your proactive approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions.

Duties

• Greet visitors, clients, and staff with a friendly and professional demeanor, ensuring a positive first impression
• Manage multi-line phone systems to handle inquiries efficiently and route calls appropriately
• Maintain accurate data entry records using productivity software such as Microsoft Office and Google Workspace
• Handle clerical tasks including filing, proofreading, calendar management, and document preparation
• Support office management activities by organizing files, managing supplies, and coordinating appointments or meetings
• Provide customer support by addressing questions promptly and offering assistance with various administrative needs
• Perform bookkeeping tasks using QuickBooks or similar accounting tools to assist with billing and record keeping

Requirements

• Proven experience in office administration, clerical work, or front desk roles, preferably in medical or dental settings
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
• Excellent phone etiquette with experience managing multi-line phone systems and providing customer support
• Bilingual abilities are highly desirable to serve diverse client populations effectively
• Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
• Technical proficiency in office management software such as QuickBooks and productivity tools
• Previous experience as a receptionist or personal assistant is preferred; familiarity with medical or dental reception is a plus
• Ability to maintain professionalism under pressure while managing time effectively and prioritizing tasks

Join our team to be the friendly face that keeps our operations running smoothly! We value proactive individuals who thrive on delivering outstanding customer service and supporting our organizational goals. This role is perfect for someone eager to grow their administrative expertise in a dynamic environment.

Pay: From $17.00 per hour

Work Location: In person