Front Desk Agent

Looking for a customer-facing job where every day is different? We're hiring a Front Desk Agent in St. Louis, MO for someone who is friendly, organized, confident speaking with people, and comfortable handling multiple tasks at once.

This role is a strong fit for candidates with experience in hospitality, reception, customer service, retail, or administrative support. Entry-level applicants are also encouraged to apply, with training provided.

The Role

As a Front Desk Agent, you'll help create a welcoming experience for guests and visitors while keeping front office activities organized. You'll handle customer questions, phone calls, reservations, payments, and day-to-day front desk support.

What You'll Handle

Guest Service & Reception

• Welcome guests and visitors in a professional and friendly manner.
• Assist with check-ins, check-outs, reservations, and guest requests.
• Answer incoming calls, emails, and general inquiries.
• Provide information about services, amenities, and available options.
• Listen to guest concerns and work toward practical solutions.
• Maintain a positive and professional customer experience.

Front Office Administration

• Process payments and maintain accurate records.
• Update guest and customer information in company systems.
• Assist with scheduling, data entry, filing, and other administrative duties.
• Coordinate with other departments to respond to guest needs.
• Keep the front desk and reception area organized and presentable.
• Follow company procedures, service standards, and safety guidelines.

Teamwork & Daily Operations

• Communicate important customer information with team members.
• Support busy periods and daily front office activities.
• Assist with special requests and operational tasks as needed.
• Contribute to a professional, welcoming, and customer-focused workplace.

Skills That Will Help You Succeed

• Strong verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Excellent customer service and interpersonal skills.
• Strong organization and attention to detail.
• Ability to multitask in a busy environment.
• Basic computer and data entry skills.
• Reliable, punctual, and dependable work ethic.
• Ability to work independently and as part of a team.
• Flexible availability, including evenings, weekends, and holidays.

Experience & Training

Previous experience as a Front Desk Agent, Receptionist, Front Desk Receptionist, Guest Services Representative, Customer Service Representative, Hotel Front Desk Associate, or Administrative Assistant is helpful but not required. We provide training and onboarding for qualified candidates.

What We Offer

• Competitive hourly pay.
• Full-time and part-time opportunities.
• Paid training and onboarding.
• Flexible scheduling options.
• Supportive and team-oriented workplace.
• Career growth and advancement opportunities.
• Ongoing training and professional development.
• Employee recognition and performance-based incentives.

Apply for the Front Desk Agent Job in St. Louis

If you're searching for a Front Desk Agent job in St. Louis, MO, Front Desk Receptionist position, Guest Services Representative role, Front Office Associate opportunity, or entry-level hospitality job, apply today.

Submit your application and take the next step toward a career in front desk operations, guest services, and customer service.

Pay: $18.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health savings account
• Life insurance

Work Location: In person