Front Desk Agent

Job Overview

We are seeking a dynamic and organized Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure smooth daily functions. Your energetic approach and professional demeanor will help create a positive first impression for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills in a fast-paced environment while contributing to a cohesive team atmosphere.

Duties

• Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming environment
• Manage multi-line phone systems efficiently, directing calls accurately and courteously
• Handle data entry tasks using spreadsheets, Microsoft Office applications, and Google Workspace tools with precision
• Maintain organized filing systems and update records regularly to support office operations
• Assist with appointment scheduling, calendar management, and basic office coordination tasks
• Provide excellent customer support by addressing inquiries promptly and effectively
• Perform clerical duties such as proofreading documents, managing correspondence, and supporting office management activities

Requirements

• Proven experience in office administration or front desk roles, preferably in medical or dental reception settings
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software like QuickBooks
• Excellent organizational skills with the ability to multitask efficiently in a busy environment
• Exceptional phone etiquette skills and experience managing multi-line phone systems
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Demonstrated customer service expertise with a friendly and professional demeanor
• Technical proficiency in office management tools, spreadsheets, typing speed, proofreading, and calendar management
• Prior experience with clerical tasks such as filing, bookkeeping, or medical/dental receptionist duties is preferred

Join us as a Front Desk Agent and become an essential part of our vibrant team! Your energy, organizational talent, and commitment to outstanding service will help us deliver an exceptional experience for everyone who walks through our doors.

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person