Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively environment.

Responsibilities

• Greet visitors, clients, and staff warmly, ensuring a positive experience from the moment they arrive
• Manage multi-line phone systems efficiently, directing calls accurately and professionally
• Handle scheduling tasks such as calendar management and appointment setting using Microsoft Office and Google Workspace tools
• Perform data entry, filing, and document proofreading with precision to maintain organized records
• Support office management duties including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Provide excellent customer support by addressing inquiries promptly and courteously via phone or in person
• Assist with meal preparation and be in charge of cooking food, bartending, and barista items when ordered.

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills
• Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry tools
• Experience with multi-line phone systems and phone etiquette to handle high-volume calls professionally
• Bilingual abilities are highly valued to serve diverse client needs effectively
• Knowledge of office management procedures such as filing, proofreading, and calendar management is preferred
• Previous roles as a receptionist, front desk agent, bartender, or server will be considered advantageous
• Demonstrated ability to multitask efficiently while maintaining excellent attention to detail and time management skills

Join us in creating a vibrant workplace where your organizational talents shine! This role is perfect for proactive individuals eager to support daily operations while delivering outstanding customer service. We value energetic team players who thrive in busy environments and are committed to professional growth.

Pay: $15.00 - $15.50 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Application Question(s):

• Available weekends and holidays as needed

License/Certification:

• ServSafe (Preferred)
• Liquor License (Preferred)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person