Front Desk Agent

POSITION SUMMARY

RESPONSIBILITIES

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, handling guest reservations, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Hotel experience preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None

Must be able to lift up to 50lbs.

The pay for this position is $18.00 per hour and offers incentive pay, health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, and 401k. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Agents are also eligible for applicable incentive programs.

Siesta Key Beach Resort and Suites is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person