Front Desk Agent

Front Desk Agent

The Best Western Bridgeview Hotel in Superior, WI, proudly managed by Discover Lodging Management, is seeking friendly and dependable Front Desk Agents to join our team. If you enjoy helping people, providing great customer service, and being part of a supportive team, this could be a great opportunity for you.

This position offers competitive starting pay along with great perks including hotel lodging discounts and paid time off (PTO) beginning on your first day.

At Best Western Bridgeview Hotel, we believe our team members are the heart of our success. We work to create a positive, family-oriented environment where employees feel valued and supported. We offer flexible scheduling and opportunities for growth, because when our team thrives, our guests enjoy a better experience.

What You’ll Do
As a Front Desk Agent, you are often the first and last person our guests interact with during their stay. Your role is important in creating a welcoming and professional first impression. Day, Evening and Overnight Shifts are available. Daily responsibilities include:

· Greeting guests and providing excellent customer service

· Checking guests in and out of the hotel

· Answering phone calls and assisting with reservations

· Responding to guest questions and requests

· Handling payments and maintaining accurate records

· Working with housekeeping and maintenance to ensure guest satisfaction

Your friendly attitude and attention to detail help create a comfortable and enjoyable experience for every guest.

What We’re Looking For

· Strong customer service skills

· Comfortable using computers and hotel systems

· Ability to stay organized and multitask

· Reliable and professional attitude

· Strong communication skills and a positive personality

If you enjoy working with people and take pride in providing great service, we would love to meet you.

Work Schedule
Positions may be full-time or part-time. Shifts may include day, evening, weekend, and holiday hours depending on the needs of the hotel.

Ready to Join Our Team?
If you are looking for a workplace where your efforts are appreciated and you can be part of a great team, apply today to join the Best Western Bridgeview Hotel team.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person