Front Desk Agent

Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, processing

reservations, providing information about hotel amenities and local areas, handling guest requests, and

ensuring a smooth and positive experience at the front desk, all while maintaining accurate records and

adhering to company policies and procedures

friendly and customer-oriented full-time Front Desk Agent to join our award winning team! Front Desk

Agents serve as a guests’ first point of contact, and manage all aspects of their accommodation. This

position is responsible for registering guests, anticipating and accommodating requests, providing

information about rooms, rates and amenities, financial paperwork, and communicating with other

departments on the status of guest rooms. Must be able to handle adversity with ease and diffuse guest

concerns with poise and professionalism. Front Desk Agents are also responsible for upselling guest

rooms and promoting hotel services.

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person