Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth office management. The ideal candidate must be flexible and available to work AM and PM shifts, including availability on Friday, Saturday, Sunday, and Monday. Strong communication skills are required, and bilingual English-Spanish communication skills are preferred to effectively assist a diverse range of visitors, clients, and team members.

This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment while providing excellent customer service and administrative support.

Responsibilities

• Greet visitors, clients, and staff warmly while maintaining professional phone etiquette
• Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel
• Maintain organized filing systems, including digital documents and physical records such as invoices, reports, and correspondence
• Assist with calendar management and scheduling appointments for team members or executives
• Support office management tasks such as supply inventory, mail handling, and basic bookkeeping
• Provide exceptional customer service by addressing inquiries promptly and professionally, both in person and over the phone
• Maintain a professional and welcoming front desk environment at all times

Experience & Requirements

• Previous office or administrative experience is highly preferred, especially in roles such as receptionist, medical receptionist, dental receptionist, or personal assistant
• Must be flexible with scheduling and available to work AM and PM shifts, including Friday, Saturday, Sunday, and Monday availability
• Strong communication skills with the ability to interact professionally with clients, visitors, and staff
• English proficiency required; bilingual English-Spanish skills preferred to support diverse client communication needs
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Experience with clerical tasks such as proofreading, filing, and managing office supplies is desirable
• Knowledge of office management practices including calendar management and time management techniques
• Familiarity with multi-line phone systems and professional phone etiquette

Join our team to be part of a vibrant workplace where your organizational talents and customer service skills will shine! We are committed to fostering a supportive environment that values your growth and contributions.

Pay: $14.00 - $16.00 per hour

Work Location: In person