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Front Desk Agent

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Onsite

Front Desk Agent

thehazurgroup

Front Desk Agent

1 month ago

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Important information


Contract type:

Permanent

Salary:

$14 – $16 / year

Location:

Springfield, IL, USA

Work mode:

Onsite

Published on:

26 September 2026

What they need


Examples of Hotel Front Desk Clerk responsibilities:

  • Answer the phone at the front desk to respond to current and prospective guests’ needs
  • Book reservations for individuals, families and groups as required
  • Greet walk-in guests and guests with reservations when they arrive at the front desk
  • Refer guests to local amenities and venues
  • Communicate guests’ requests and complaints to the appropriate department
  • Examples of Hotel Front Desk Clerk skills
  • High school diploma/GED required
  • Customer service experience preferred
  • Excellent oral and written communication skills
  • Friendly phone manner a must
  • Willingness to work nights, weekends and holidays
  • Familiarity with the hospitality industry a plus
  • Willingness to maintain confidentiality

Job Type: Full-time

Pay: $14.00 - $16.00 per year

Benefits:

  • Free parking

Work Location: In person

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