Front desk agent

Job Summary

We are seeking a dynamic and organized Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive first impression for visitors, clients, and team members alike. This position offers an exciting opportunity to develop your office management skills while supporting daily business functions in a fast-paced environment.

Duties

• Greet visitors, clients, and vendors warmly, ensuring a professional and friendly atmosphere at all times
• Manage multi-line phone systems, directing calls efficiently and providing accurate information
• Handle appointment scheduling and calendar management using productivity software and Google Workspace tools
• Perform data entry, maintain filing systems, and update spreadsheets with high accuracy using Microsoft Office applications
• Assist with office management tasks such as ordering supplies, organizing documents, and maintaining cleanliness of the reception area
• Provide customer support by addressing inquiries promptly via phone or email, demonstrating excellent phone etiquette and communication skills
• Support administrative functions including proofreading documents, managing client communication, and performing basic bookkeeping with QuickBooks

Experience

• Prior experience in office management or administrative support roles with a focus on front desk operations
• Demonstrated proficiency in computer literacy, including Microsoft Office (Word, Excel), Google Workspace, and productivity software
• Strong organizational skills with the ability to multitask effectively in a busy environment
• Experience with data entry, filing systems, and clerical tasks in an office setting
• Bilingual abilities are highly desirable to enhance client communication and team collaboration
• Knowledge of medical or dental receptionist duties is a plus but not required; relevant experience will be considered
• Excellent customer service skills combined with professional phone communication and phone etiquette are essential

Join us to be part of a vibrant team dedicated to delivering outstanding service while developing your administrative expertise! We value energetic individuals who thrive on organization, efficiency, and creating positive experiences for everyone they serve.

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule

Work Location: In person