Front Desk Agent

Job Summary

We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with efficiency and professionalism.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Answer multi-line phone systems promptly and professionally, directing calls or taking messages as needed
• Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools
• Handle data entry tasks with accuracy, including filing, record keeping, and updating spreadsheets in Microsoft Office or Google Sheets
• Maintain office supplies inventory and organize filing systems for easy access
• Provide customer support by addressing inquiries via phone or in person with excellent phone etiquette and communication skills
• Assist with basic bookkeeping using QuickBooks or similar accounting software to track expenses and invoices
• Support office management tasks such as document proofreading, word processing, and general clerical duties to ensure operational efficiency

Experience

• Previous office experience in a front desk or administrative role is preferred
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and productivity software
• Experience with multi-line phone systems, data entry, filing, and clerical tasks is highly desirable
• Bilingual abilities are a plus to effectively communicate with diverse clients and team members
• Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Customer service experience that showcases professionalism, patience, and effective communication skills
• Familiarity with medical or dental receptionist duties, including calendar management and client communication, is advantageous
• Personal assistant or office management background can enhance your success in this role

Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your enthusiasm for helping others combined with your technical proficiency will make a meaningful difference every day. We value dedicated professionals committed to delivering top-tier customer support while managing essential administrative functions.

Pay: $13.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person