Front Desk Agent

WALK-IN APPLICATIONS ARE WELCOME! Visit us at 5040 NE Loop 820 in Haltom City or just one mile away at 5100 Endicott Ave in Fort Worth!

Overview

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization with positions available at 2 locations (Hilton and IHG). In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience from the moment they arrive. Your energetic approach and organizational skills will help create a positive environment while efficiently managing administrative tasks. This paid position offers an exciting opportunity to develop your office management expertise and customer service skills in a fast-paced setting.

Responsibilities

• Greet visitors warmly and direct them appropriately, maintaining excellent phone etiquette and customer support standards
• Manage multi-line phone systems to handle inquiries promptly and professionally
• Maintain organized front desk operations, including filing, data entry, and document proofreading
• Utilize office management software such as Microsoft Office, spreadsheets, and productivity tools to support daily administrative functions
• Schedule appointments and manage calendar commitments with precision using calendar management skills
• Assist with clerical tasks such as typing reports, updating client information, and preparing correspondence
• Support office efficiency by handling incoming mail, managing office supplies, and ensuring smooth communication flow among team members

Qualifications

• Proven experience in office management or administrative support roles with strong clerical skills
• Excellent computer literacy with proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets and data entry
• Strong organizational skills with the ability to multitask efficiently in a busy environment
• Exceptional customer service abilities combined with professional phone communication skills
• Bilingual capabilities are highly desirable to serve diverse clients effectively
• Technical proficiency in office equipment such as multi-line phone systems and basic computer troubleshooting is preferred
• Prior experience in front desk or personal assistant roles is advantageous but not required

Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative talents. We value proactive individuals who thrive on organization, communication, and creating positive experiences for everyone they encounter.

Pay: $14.50 - $17.00 per hour

Benefits:

• 401(k)
• Employee discount

Work Location: In person