Front Desk Agent

We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team.

The ideal candidate will be responsible for providing exceptional guest service, managing reservations, and ensuring a positive experience for all visitors.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out efficiently
• Manage reservations and room assignments
• Provide information about hotel services, facilities, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Maintain a clean and organized front desk area
• Assist with administrative tasks as needed

Qualifications:

• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Proficiency in using phone systems and office equipment
• Excellent multitasking abilities
• Bilingual or multilingual skills are a plus
• Knowledge of hotel management software is advantageous

Join our team as a Front Desk Agent to contribute to creating memorable experiences for our guests while developing your skills in the hospitality industry.

Job Types: Full-time, Part-time

Pay: From $9.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person