Front Desk Agent

Job Overview

We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
• Maintain organized filing systems, including document management and record keeping
• Assist with calendar management and scheduling appointments for staff or executives
• Support office management activities by coordinating supplies, managing correspondence, and performing clerical duties
• Provide customer support by responding to inquiries via phone or email with clear communication and professionalism

Skills

• Proficiency in computer literacy including Microsoft Office Suite, spreadsheets, and data entry software
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent phone etiquette and communication skills for client interaction and internal coordination
• Bilingual abilities are highly desirable to serve diverse client needs
• Experience with office management tasks such as filing, calendar management, and administrative support
• Technical proficiency with multi-line phone systems, QuickBooks (or similar accounting software), and productivity tools
• Attention to detail in proofreading documents and maintaining accurate records
• Demonstrated ability to manage time efficiently while handling multiple responsibilities simultaneously

Join us as a Front Desk Agent where your enthusiasm, technical skills, and commitment to excellent service will make a meaningful difference every day!

Pay: $15.00 - $16.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person