Front Desk Agent

Job Summary

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
• Maintain accurate data entry using computer applications including Opera, Quore, MGS, etc
• Handle clerical tasks such as filing, proofreading, word processing, and managing correspondence
• Support office management activities including scheduling appointments, organizing meetings, and maintaining supplies
• Provide customer support by addressing questions, resolving issues, and ensuring client satisfaction
• Perform general administrative duties such as answering phones with proper etiquette, managing front desk operations, and supporting team members with personal assistant tasks

Skills

• Proven experience with office management and administrative support in a professional setting
• Strong computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, data entry, and productivity software
• Excellent communication skills with the ability to handle phone communication professionally in a bilingual environment if applicable
• Exceptional organizational skills with keen attention to detail for proofreading and filing tasks
• Ability to multitask effectively while maintaining high levels of productivity and time management
• Technical proficiency in office equipment such as multi-line phone systems and office machinery
• Previous experience in customer service or front desk roles demonstrating strong phone etiquette and client communication skills
• Office experience that includes clerical tasks like typing, filing, data entry, and document proofreading is preferred

Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your enthusiasm for helping others combined with your technical skills will make a meaningful difference every day.

Pay: From $16.00 per hour

Expected hours: 16.0 – 32.0 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule

Work Location: In person