Front Desk Agent

Would you like to become part of the world’s most international company?

A company that pioneered cross border express delivery since 1969 and is now active in more than 220 countries and territories worldwide.

Join our team and discover how an international network that is focused on service, quality, and sustainability, can connect people, and improve lives through the power of global trade. And not just for our customers but for every member of our team too.

Job Purpose

Support delivery of Service Points programs and activities related to customer order processing, shipping, and returns in line with business plans and processes, Group guidelines and policies.

Απαραίτητα Προσόντα:

Key Tasks

Under limited supervision, assist walk-in customers in service points for pick-up or hand-in of shipments

Conduct activities related to sales, service and customer satisfaction

Gather relevant information to respond to customer inquiries related to organizational products/ services

Process data and generate routine reports as required

Follow and achieve compliance with day-to-day organizational procedures and processes within service point

Qualifications

Vocational / Technical education or relevant certification

Excellent command of English Language (written and spoken)

Experience with MS Office and computer systems

Strong attention to detail and organizational skills

Good communication and teamwork skills

Παροχές:

What We Offer

Competitive monthly gross salary - 1300 EUR

Food vouchers

Private life & health insurance for employees and their families

Annual health check-up & eye examination

Retirement/pension plan

Performance-based bonus

Additional paid leave days

Comprehensive wellness program (nutrition, psychological support, etc.)

Continuous training and development opportunities

Ready to make your mark at DHL Express Greece?

Join a team that values innovation, teamwork, and deliver smiles across the globe.

Start your journey with us today - where your passion meets endless possibilities!

We are committed to equal opportunity and reject any forms of discrimination.

The basis for employee selection at DHL Group is qualification, performance, skills and experience.