Front Desk Agent

Duties:

• Start and brief customers.
• Greet and welcome guests upon arrival
• Check guests in and out
• Provide information about services
• Answer phone calls and respond to guest inquiries
• Handle guest complaints or concerns in a professional manner
• Process payments and maintain accurate records
• Assist with reservations and room assignments
• Maintain a clean and organized facility

Requirements:

• Excellent time management skills to prioritize tasks effectively
• Strong organizational abilities to handle multiple responsibilities
• Exceptional customer service skills to provide a positive guest experience
• Strong communication skills, both verbal and written
• Ability to work well in a team environment

Weekend availability is required.

Job Types: Part-time, Full-time

Pay: $19.00 per hour

Benefits:

• On-site parking

Work Location: In person