Front Desk Agent

Would you like to become part of the world’s most international company?

A company that pioneered cross border express delivery since 1969 and is now active in more than 220 countries and territories worldwide.

Join our team and discover how an international network that is focused on service, quality, and sustainability, can connect people, and improve lives through the power of global trade. And not just for our customers but for every member of our team too.

Job Purpose Support delivery of Service Points programs and activities related to customer order processing, shipping, and returns in line with business plans and processes, Group guidelines and policies.

Key Tasks

• Under limited supervision, assist walk-in customers in service points for pick-up or hand-in of shipments
• Conduct activities related to sales, service and customer satisfaction
• Gather relevant information to respond to customer inquiries related to organizational products/ services
• Process data and generate routine reports as required
• Follow and achieve compliance with day-to-day organizational procedures and processes within service point

Qualifications

• Vocational / Technical education or relevant certification
• Excellent command of English Language (written and spoken)
• Experience with MS Office and computer systems
• Strong attention to detail and organizational skills
• Good communication and teamwork skills

What We Offer

✔ Competitive monthly gross salary - 1300 EUR

✔ Food vouchers

✔ Private life & health insurance for employees and their families

✔ Annual health check-up & eye examination

✔ Retirement/pension plan

✔ Performance-based bonus

✔ Additional paid leave days

✔ Comprehensive wellness program (nutrition, psychological support, etc.)

✔ Continuous training and development opportunities

Ready to make your mark at DHL Express Greece?

Join a team that values innovation, teamwork, and deliver smiles across the globe.

Start your journey with us today - where your passion meets endless possibilities!

We are committed to equal opportunity and reject any forms of discrimination.

The basis for employee selection at DHL Group is qualification, performance, skills and experience.