Front Desk Agent

WE ARE LOOKING FOR SHIFTS 7A-3P AND 3P-11P ONLY.

WEEKENDS ARE REQUIRED FRIDAY-SUNDAY.

MUST HAVE OPEN AVAILABILITY.

We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. The Front Desk Agent will assist guests with inquiries, problems and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers.

Greeting and thanking guests in a sincere, friendly manner.

Checking guests in on arrival and out on departure.

Posting charges to appropriate guest accounts.

Anticipating and addressing guests' needs, and resolving their problems and complaints.

Assisting guests with disabilities.

Operating switchboard and assisting with inquiries.

Assisting the reservations manager with taking reservations.

Collaborating and communicating with other internal departments to ensure guest satisfaction.

Complying with company procedures and safety policies.

Performing duties on daily checklist.

Pay: $15.50 - $16.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person