Front Desk Agent

Job Title: Front Desk Agent – Dental Office (Insurance & Billing Specialist)

Location: [Insert Location]
Job Type: [Full-Time / Part-Time]

Job Description:
We are a friendly and growing dental office looking for an experienced Front Desk Agent to join our team. The ideal candidate is highly skilled in dental insurance verification, billing, and claims processing, and is Spanish-speaking to better serve our patients.

Responsibilities:

• Greet patients warmly and manage front desk operations
• Verify dental insurance benefits and eligibility
• Submit, track, and follow up on insurance claims
• Handle patient billing, payments, and account questions
• Schedule appointments and manage phone calls
• Communicate clearly with patients in both English and Spanish
• Maintain accurate patient records

Qualifications:

• Previous dental front desk experience a plus
• Strong knowledge of dental insurance and billing procedures
• Fluent in Spanish and English (required)
• Excellent communication and customer service skills
• Organized, reliable, and detail-oriented
• Familiarity with dental software Dentrix is a plus

Benefits:

• Competitive pay (based on experience)
• Supportive team environment
• Opportunities for growth

How to Apply:
Please submit your resume to [email protected].

Pay: $26.00 - $32.00 per hour

Benefits:

• Free parking

Work Location: In person