Front Desk Agent

Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a fast-paced environment.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and professionally
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
• Handle data entry, filing, and document proofreading with precision to maintain organized records
• Support office management tasks such as inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties including typing correspondence, managing emails, and maintaining office supplies
• Provide exceptional customer support by addressing inquiries, resolving issues promptly, and maintaining excellent phone etiquette

Requirements

• Proven office experience with strong organizational skills and attention to detail
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with multi-line phone systems and professional phone etiquette
• Bilingual abilities are highly preferred to serve diverse client needs effectively
• Prior clerical or administrative experience in a customer service setting is advantageous
• Familiarity with office management tasks such as filing, data entry, proofreading, and calendar management
• Strong time management skills with the ability to prioritize tasks efficiently
• Knowledge of medical or dental receptionist duties, bookkeeping, or personal assistant experience is a plus
• Ability to handle fast-paced environments with professionalism and positivity

Join us in creating a welcoming atmosphere where every visitor feels valued! This role offers an engaging environment where your organizational talents and customer service skills will shine. We are committed to supporting your growth while ensuring you have the tools needed for success in this essential front-line position.

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Front Desk: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Coral Gables, FL 33134 (Required)

Work Location: In person