Front Desk Agent

Dental Insurance Coordinator / Front Desk Specialist

Smile Studio 87 – Woodridge, IL
Full-Time | In-Office | Competitive Pay Based on Experience + Performance Bonus

Smile Studio 87 is a modern, growing dental practice in Woodridge, IL, seeking an experienced Dental Insurance Coordinator / Billing & Front Desk Specialist to join our team.

We are looking for a reliable, detail-oriented dental professional with strong dental insurance, billing, claims, and front-desk experience. The ideal candidate is confident working with patients, insurance companies, and dental office systems while maintaining excellent attention to detail.

Minimum 2 years of dental insurance and billing experience is required. Dental office experience is required.

Responsibilities

• Verify dental insurance eligibility and benefits
• Review PPO benefits, limitations, frequencies, and patient responsibilities
• Submit and follow up on dental insurance claims
• Submit and track pre-authorizations
• Post insurance and patient payments accurately
• Follow up on unpaid and outstanding claims
• Manage insurance aging and accounts receivable
• Research and resolve claim denials
• Answer patient questions regarding insurance and billing
• Explain treatment costs, insurance benefits, and patient financial responsibilities
• Greet and check patients in and out
• Schedule and confirm appointments
• Answer phones and assist with patient inquiries
• Coordinate daily front-desk workflow and patient flow
• Communicate effectively with doctors, clinical staff, and patients
• Maintain accurate patient and billing records

Qualifications

• 2+ years of dental insurance and billing experience required
• Previous dental office/front-desk experience required
• Strong knowledge of dental PPO plans and insurance terminology
• Experience with dental claims, EOBs, pre-authorizations, and insurance follow-up
• Experience with accounts receivable and patient billing
• Dentrix experience preferred
• Strong computer and organizational skills
• Excellent communication and customer service skills
• Ability to multitask in a busy dental office
• Professional, dependable, and proactive
• Strong attention to detail

Compensation & Benefits

• Competitive hourly pay based on experience
• Performance-based bonus incentives
• Paid holidays
• Paid time off
• Modern digital dental office
• Supportive, team-oriented work environment
• Convenient Woodridge location
• Opportunity for professional growth and advancement

Performance Bonus Opportunity

We believe great performance deserves to be recognized. In addition to competitive hourly compensation, this position offers performance-based bonus opportunities tied to measurable results and contribution to the practice.

Join Smile Studio 87

If you have strong dental insurance and billing experience and are looking for a professional, supportive dental office where your skills and performance are valued, we would love to hear from you.

Apply today to join the Smile Studio 87 team.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Work Location: In person