Front Desk Agent

Job Overview

*****PLEASE HAVE GREAT CUSTOMER SERVICE EXPERIENCE*****

As a Front Desk Agent, you’ll create a welcoming first impression while keeping daily office operations organized and moving. You’ll greet visitors, support clients, manage calls and calendars, and handle accurate records and routine administrative tasks. Your impact: Clear, courteous communication helps visitors and clients get timely assistance and helps colleagues stay focused on their work.

Duties

• Welcome visitors, respond to questions, and provide friendly front desk customer service and customer support.
• Answer and route calls using multi-line phone systems; take messages and maintain professional phone etiquette.
• Schedule appointments, coordinate calendar management, and support office management and personal assistant tasks as needed.
• Complete data entry, typing, word processing, proofreading, filing, and spreadsheet updates using Microsoft Office and other productivity software.
• Keep records organized, assist with routine bookkeeping in QuickBooks, and communicate with clients and colleagues.

Experience

• Office experience, including front desk, clerical, or administrative experience, is helpful.
• Strong customer service, phone communication, and client communication skills are important; bilingual ability is a plus.
• Demonstrate computer skills, computer literacy, and technical proficiency with Microsoft Office, spreadsheets, word processing, and related productivity software.
• Bring strong organizational skills, attention to detail, and time management; experience with data entry, filing, proofreading, or calendar management is an advantage.
• QuickBooks experience is preferred.

Pay: $13.00 - $16.00 per hour

Expected hours: No less than 32.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person