Front Desk Agent

We are looking for a friendly and professional Front Desk Agent to join our team. The successful candidate will be responsible for greeting guests, providing information about the hotel, taking reservations, and handling check-ins and check-outs. This position requires excellent customer service skills, an ability to multi-task and prioritize tasks, and a strong attention to detail. The ideal candidate will be organized, reliable, and have a positive attitude. We are looking for a flexible person that can fill in for any shift! Morning, evening or overnight!

Responsibilities:

• Greet and welcome guests upon arrival.
• Answer phone calls and respond to inquiries in a professional manner.
• Provide information about the hotel and its services.
• Handle guest check-ins and check-outs.
• Process payments and complete necessary paperwork.
• Ensure all guest requests are met in a timely manner.
• Provide directions and recommendations for local restaurants, attractions, and transport.
• Refresh, clean, and restock the coffee and beverage station regularly.
• Maintain a welcoming environment by keeping the lobby tidy, organized, and presentable throughout the shift.

Job Type: Part-time

Pay: $13.00 per hour

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Gap, PA 17527 (Required)

Work Location: In person