Front Desk Agent

This role requires flexibility. The primary shift will be 4:00 PM to 12:00 AM.

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your proactive approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise in a dynamic environment.

Duties

• Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere
• Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records and support administrative functions
• Support office management tasks including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties such as photocopying, faxing, and maintaining organized files
• Provide customer support by addressing inquiries promptly and professionally, ensuring excellent customer service at all times

Experience

• Previous office experience or administrative support roles demonstrating strong organizational skills and multitasking ability
• Familiarity with front desk operations, including multi-line phone systems and office management procedures
• Proficiency in computer literacy including Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry tools
• Bilingual abilities are highly valued to serve diverse client needs effectively
• Experience in customer service roles such as dental or medical receptionist or personal assistant positions is a plus
• Demonstrated time management skills with the ability to prioritize tasks efficiently while maintaining attention to detail
• Clerical experience involving filing, proofreading, and record keeping to ensure accuracy in all documentation

Join us in delivering outstanding service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in a vibrant environment that values professionalism, efficiency, and positive interactions.

EEO Employer

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person