Front Desk Agent - Hybrid

Job Summary

We are seeking a friendly and organized Front Desk Agent to manage client interactions, coordinate scheduling, and provide excellent front-line service. This role involves handling phone communications, updating spreadsheets, managing calendars, and ensuring smooth daily operations at our studio. The ideal candidate will possess strong computer skills, clear communication abilities, and experience with productivity software, particularly Google Sheets and Google Calendar.

Duties

• Serve as the first point of contact for clients via phone and in-person interactions, providing information about studio offerings and answering inquiries.
• Manage incoming calls professionally, taking messages or directing calls as appropriate.
• Maintain and update scheduling using Google Calendar, ensuring all appointments are confirmed and accurately reflected.
• Work through designated Google Sheets to track client sign-ups, confirmations, and other relevant data.
• Send confirmation emails to clients who have signed up or scheduled appointments.
• Communicate clearly with clients and team members to coordinate schedules and ensure smooth daily operations.
• Assist with general administrative tasks related to front desk management and calendar organization.

Requirements

• Strong computer skills with proficiency in productivity software such as Google Sheets and Google Calendar.
• Excellent communication skills, both verbal and written, with the ability to explain services clearly.
• Experience handling front-line phone calls is a plus.
• Ability to work efficiently through multiple spreadsheets and update calendars accurately.
• Detail-oriented with good organizational skills to manage scheduling and client information effectively.
• Reliable, professional demeanor with a friendly attitude toward clients and team members.

Pay: $20.00 - $30.00 per hour

Expected hours: 20.0 per week

Work Location: Hybrid remote in El Dorado Hills, CA 95762