Front Desk Agent (Part-Time)

Job Title: Front Desk Agent
Location: Best Western Executive Inn & Suites - 1440 Harrison Rd. Colorado Springs, CO 80905
Job Type: Part-Time (16-32 hours/week)

Shifts 6am-2pm and 2pm-10pm.

About Us:
Best Western Executive Inn & Suites is a welcoming and comfortable destination for travelers seeking quality service and a restful stay. We're currently looking for a responsible, detail-oriented Front Desk Agent to join our team and ensure smooth overnight operations, including light breakfast preparation.

Responsibilities:

• Greet guests, check in/check out, and handle reservations and phone calls
• Respond promptly to guest needs and requests
• Keep the front desk, lobby, and guest areas clean and welcoming
• Assist with laundry duties and coordinate with housekeeping staff as needed
• Provide local information and support other hotel departments
• Assist/ run breakfast during low occupancy days
• Prepare daily reports and assist in setting up breakfast or morning items if applicable

Qualifications:

• Strong customer service and communication skills
• Comfortable handling light cleaning and occasional laundry tasks
• Dependable, detail-oriented, and able to work independently
• Basic computer skills and ability to learn hotel software
• Comfortable handling cleaning and breakfast tasks
• Prior hotel or customer service experience is a plus, but not required
• Must be able to stand for extended periods and lift up to 25 lbs
• Previous experience in hospitality or customer service preferred
• Food handling experience or willingness to learn basic breakfast duties
• Ability to work independently and manage time effectively
• Strong attention to detail and excellent communication skills
• Must be reliable and punctual

To be considered for the position, please message us to let us know you have read this job description with your latest hotel experience or customer service experience!!

Job Type: Part-time

Pay: $16.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience:

• Front desk: 1 year (Preferred)

Ability to Commute:

• Colorado Springs, CO 80905 (Required)

Ability to Relocate:

• Colorado Springs, CO 80905: Relocate before starting work (Required)

Work Location: In person