Front Desk Agent - Periscope

Key Responsibilities

• Welcome and greet guests in a warm and friendly manner.
• Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.
• Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
• Perform all check-in and check-out tasks.
• Provide information about the hotel’s facilities, services, and local attractions.
• Performing other related front desk agent duties as required by the hotel.

The Ideal Candidate Should Be

• Friendly and have a polite personality.
• Able to multi-task and use initiative, focusing on guest needs.
• With excellent communication skills.
• Detail oriented.

Requirements

• Degree in Hotel Management or Tourism.
• Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.
• Previous hotel experience in similar position.
• Flexibility in working night shifts.
• Computer Literacy – Knowledge of OPERA or Fidelio.

Company Offers

• Career development opportunities.
• Excellent working environment.

In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by hiring team at an appropriate stage prior to the interview process.