Front Desk Agent (PM availability)

Job Title: Front Desk Agent

Overview:
Join our team as a Front Desk Agent, where you will be the first point of contact for our guests, providing exceptional hospitality and customer service. If you have a passion for guest relations, hotel management, and creating memorable experiences, we invite you to apply for this exciting opportunity.

Responsibilities:

• Greet and check-in guests in a friendly and professional manner
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist guests with check-out procedures efficiently
• Maintain a clean and organized front desk area
• Operate phone systems and manage reservations effectively
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as needed

Skills:

• Excellent phone etiquette and communication skills
• Strong hospitality background with a focus on guest services
• Knowledge of hotel management practices
• Exceptional customer service skills
• Familiarity with night audit procedures
• Proficiency in using phone systems and hospitality software
• Ability to multitask and work in a fast-paced environment

Join our team as a Front Desk Agent and be part of a welcoming and supportive work environment. We offer competitive compensation, opportunities for career advancement, and a chance to be an integral part of our guests' experiences. If you are ready to showcase your hospitality skills and make a difference in our guests' stay, apply now!

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Lake Mary, FL 32746 (Required)

Ability to Relocate:

• Lake Mary, FL 32746: Relocate before starting work (Required)

Work Location: In person