Front Desk Agent/Night Audit

Job Overview

We are seeking an energetic and detail-oriented Front Desk Agent/Night Auditor to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression
• Manage multi-line phone systems to handle inquiries efficiently and route calls appropriately
• Maintain accurate data entry records using spreadsheets, Microsoft Office, Google Workspace, and other productivity software
• Schedule appointments, coordinate calendars, and manage office appointments with meticulous attention to detail
• Handle clerical tasks such as filing, proofreading, document preparation, and word processing to support daily operations
• Assist with bookkeeping activities using QuickBooks or similar accounting software when needed
• Provide excellent customer service by addressing questions promptly and maintaining clear communication through phone and in-person interactions

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools
• Experience with multi-line phone systems and phone etiquette to ensure professional communication
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Office management experience including calendar management, filing systems, and administrative support functions
• Technical proficiency in office equipment such as printers, scanners, and basic troubleshooting of computer issues
• Excellent customer service skills with a friendly demeanor and strong client communication abilities
• Attention to detail for proofreading documents and maintaining accurate records
• Experience in medical receptionist or personal assistant roles is a plus but not required

Join us as a Front Desk Agent to be the welcoming voice of our organization! Your proactive approach will help streamline office operations while delivering outstanding support to everyone who walks through our doors. This role is perfect for motivated individuals eager to grow their administrative skills in a lively environment.

Pay: $14.00 - $16.00 per hour

Benefits:

• Flexible schedule

Work Location: In person