Front Desk Agent/Night Audit

• Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
• Promote and sell services/amenities of the hotel.
• Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
• Be aware of potential sales leads and contacts through guest interaction. Report information to the appropriate individual.
• Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
• Check all credit cards or debit cards are valid before the end of the shift.
• Ensure all cash, check, and miscellaneous departments are in balance at shifts end.
• Adheres to hotel policies regarding the use of cash banks, drop/deposit logs, etc.
• Assist in other areas: cleanliness of property wherever assistance is needed for guest satisfaction.
• Help maintain a clean and professional lobby, dining area: dusting, vacuuming, cleaning tables, etc.
• Have a thorough working knowledge of emergency procedures.
• Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
• Report any unusual occurrences or requests to the manager.
• Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
• Track any concerns the guest might bring to your attention and address them.
• Meets and exceeds guest expectations by providing service and teamwork
• Other duties as assigned or as indicated on letter of offer.'

'Work Remotely * No

Pay: From $13.00 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person