Front Desk And Administration Executive

Role Summary:
The first point of contact for clients, visitors, and business partners at Tailwind's office, responsible for front desk management and day-to-day office administration. The role requires a presentable, well-organised individual comfortable in a professional financial services environment.

Key Responsibilities:

Front Desk & Visitor Management

• Manage the reception desk; greet and assist all visitors, clients, and fund house representatives
• Maintain the visitor register and coordinate visitor movement with relevant team members
• Answer, screen, and route incoming calls on the board line
• Manage meeting room bookings; ensure conference rooms are presentable and arrange refreshments for client meetings

Office Administration

• Coordinate with admin and housekeeping staff for daily office upkeep
• Maintain pantry stock, stationery, and general office inventory; raise replenishment requests before stock-outs
• Log all inward and outward couriers, including client documents, application forms, and cheques, with a proper register
• Maintain files for vendor bills, utility bills, and administrative records; forward bills to accounts on schedule

Facilities & Vendor Coordination

• Coordinate repairs and maintenance across IT, furniture and fixtures, air conditioning, and electrical, with follow-up till closure
• Liaise with vendors, building management, and society office for facility matters
• Track AMC renewals for office equipment and services

Petty Cash & Miscellaneous

• Maintain petty cash with a voucher system and submit weekly reconciliation to management
• Handle stationery purchases, courier bookings, and other ad-hoc administrative tasks

Requirements:

• Graduate in any discipline; 14 years of front desk or office administration experience (financial services, hospitality, or corporate office preferred)
• Fluent in English and Hindi; polished communication and professional presentation
• Working knowledge of MS Excel/Word and email; comfortable maintaining registers and simple trackers
• Organised, punctual, and discreet — the role involves handling confidential client documents