Front Desk & Client Coordinator (Mondays/Tuesdays & On-Call)

WellÜ is a Toronto wellness and personal care clinic bringing together wellness, aesthetics, medical, and personal care services in one thoughtfully designed space.

We are looking for a Front Desk & Client Coordinator who is warm, organized, proactive, and passionate about delivering an exceptional client experience. This role goes beyond reception and plays an important part in client care, retention, sales, and daily clinic operations.

MUST BE AVAILABLE MONDAY & TUESDAYS FROM 9:30 AM TO 5:00 PM

What You’ll Do

• Welcome clients and provide a seamless check-in and checkout experience
• Manage appointments, rebooking, waitlists, phone calls, and emails
• Process payments, invoices, and applicable direct insurance billing
• Educate clients on services, products, packages, and promotions
• Support product and service sales, rebooking, and client retention
• Assist with client follow-ups, treatment plans, and reminders
• Maintain a clean, organized, and polished clinic environment
• Support treatment room turnover, stocking, and inventory
• Assist with clinic events, promotions, marketing, and content initiatives

What We’re Looking For

• Warm, professional, and confident communication
• Strong organization and attention to detail
• A proactive, reliable approach and ability to multitask
• Previous customer service, hospitality, retail, clinic, beauty, or wellness experience is an asset
• Confidence discussing services and products with clients
• A genuine interest in wellness and creating positive client experiences

What We Offer

• Competitive compensation (sales commission)
• Training and professional development
• Opportunities for growth within WellÜ
• Employee discounts on services and products
• A supportive, collaborative team environment

To apply, please send your resume and a brief introduction to [email protected] with the subject line “Front Desk & Client Coordinator Application.”

Job Type: Part-time

Pay: From $18.50 per hour

Benefits:

• Company events

Work Location: In person