Secure Visa Consulting Inc.

Position Overview
The Front Desk and Digital Client Services Administrator serves as the first point of contact for Secure Visa Consulting’s walk-in, phone, email, Facebook, and online clients.
The role is responsible for maintaining a warm, professional, and organised front desk while ensuring that all walk-in clients are promptly welcomed, assisted, and properly endorsed to the appropriate department.
In addition to front desk duties, the employee will monitor and manage the company’s digital inquiry channels, including the AI Agent on Facebook, Facebook messages and comments, the Info email mailbox, phone inquiries, and appointment bookings.
The ideal candidate must be sharp, quick-thinking, organised, professional, and capable of engaging in basic discussions with clients beyond routine administrative tasks.
Required Skills and Qualities
<ul>
<li>Warm, approachable, and professional.</li>
<li>Presentable and confident when dealing with clients and visitors.</li>
<li>Sharp, alert, and quick-thinking.</li>
<li>Organised and capable of managing multiple communication channels.</li>
<li>Strong attention to detail.</li>
<li>Excellent time management and prioritisation skills.</li>
<li>Able to work independently while coordinating effectively with different teams.</li>
<li>Trustworthy and capable of handling confidential client information.</li>
<li>Patient and composed when dealing with difficult, confused, or concerned clients.</li>
<li>Proactive in following up on pending inquiries and client concerns.</li>
<li>Strong sense of accountability and ownership.</li>
<li>Team-oriented and willing to support operational requirements.</li>
</ul>
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
<ul>
<li>Company Christmas gift</li>
<li>Company events</li>
<li>Health insurance</li>
<li>Opportunities for promotion</li>
<li>Promotion to permanent employee</li>
</ul>
Work Location: In person

Front Desk and Digital Client Services Administrator

Front Desk and Digital Client Services Administrator

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