Front Desk & Member Experience Coordinator

Join the Team at Evolve Fitness

Evolve Fitness is Sioux Falls' premier women-only 24/7 fitness facility. Our mission is to provide a clean, welcoming, and empowering environment where women of all fitness levels feel comfortable reaching their goals.

We're looking for a friendly, dependable, and motivated individual to join our team as a Front Desk & Member Experience Coordinator. This position combines outstanding customer service with facility care, sales support, and daily operations. If you enjoy helping others, take pride in your work, and love staying busy, we'd love to meet you.

This position is ideal for someone who takes initiative, enjoys staying busy, notices the little details, and takes pride in keeping our facility looking its best.

Key Responsibilities

• Welcome members and create a friendly, positive first impression.
• Build genuine relationships with members and help foster a welcoming community.
• Give tours to prospective members and confidently explain memberships and services.
• Sell memberships and assist new members through the enrollment process.
• Answer phone calls, emails, text messages, and social media inquiries professionally.
• Schedule appointments and follow up with prospective members.
• Update member accounts and payment information.
• Complete daily administrative tasks accurately and efficiently.
• Keep the facility exceptionally clean, organized, and inviting throughout every shift.
• Complete opening, closing, and daily cleaning checklists.
• Assist with promotions, special events, and member engagement initiatives.
• Help ensure every member leaves with a positive experience.

Who You Are

• Friendly, outgoing, and approachable.
• Dependable, punctual, and trustworthy.
• Self-motivated and able to work independently.
• Organized with excellent attention to detail.
• Comfortable speaking with new people and building relationships.
• Coachable and eager to learn.
• Goal-oriented with a positive attitude.
• Passionate about health, fitness, and helping others succeed.
• Previous customer service or sales experience is a plus, but not required.

What We Offer

• Complimentary gym membership.
• Flexible scheduling.
• A positive, supportive work environment.
• Opportunities for growth and additional responsibilities.
• The chance to make a meaningful impact in the lives of women in our community.

Schedule Requirements

• Availability Monday–Friday between 4:00 PM and 8:00 PM
• Rotating Saturday morning shifts
• Additional hours may be available based on business needs

Job Type: Part-time

Pay: $12.50 - $13.00 per hour

Benefits:

• Employee discount

Ability to Relocate:

• Sioux Falls, SD 57106: Relocate before starting work (Required)

Work Location: In person