Front Desk & Operations Assistant

Tingna Dance Studio is seeking a reliable, energetic, and detail-oriented Front Desk Assistant to support our daily operations in North San Jose. As the "face" of our studio, you will ensure a welcoming experience for families, support our instructors with class logistics, and help maintain a vibrant, organized environment. This role is ideal for someone who enjoys a fast-paced atmosphere, loves music/dance, and wants to grow in an administrative role.

About Tingna Dance Studio: Established in 2019, our school specializes in award-winning HIPHOP and K-POP dance classes for kids. We are the No. 1 choice for hundreds of families in the greater San Jose area.

• Location: 1510 Oakland Rd, San Jose, CA 95112
• Website: tingnadance.com
• Social Media: instagram.com/tingnadancestudio

Responsibilities:

• Client Support: Ensure a welcoming experience for all visitors. Greet families, assist new students with registration, and handle routine communication tasks, including proactively following up with trial students to encourage enrollment.
• Class Coordination: Support daily class flow by preparing materials (such as name tags and birthday bags) and managing student check-ins. Monitor class rosters to flag low enrollment and assist with recording class routines.
• Social Media Assistance: Help keep our community engaged by posting daily schedules, promo videos, and studio updates to our social media groups (WeChat, Instagram) and ensuring information is current.
• Studio Operations: Maintain a tidy and organized environment. Perform opening and closing duties (managing lights/TVs, organizing the lobby), monitor supply levels to report shortages, and assist with basic facility upkeep like lost & found or trash management.
• Event Support: Provide on-site assistance for studio events, including helping with setup and breakdown for dance parties, recitals, and weekend activities.

Requirements:

• Language: Fluent in English. Proficiency in Mandarin Chinese is preferred but not required.
• Commitment: We are looking for candidates who can commit to at least 20 hours per week or Full-Time positions.
• Schedule: Our studio opens Weekdays (2 PM - 7 PM) and Weekends (9 AM - 8 PM). Work shifts are shared among colleagues.
• Experience: No prior experience required. We provide hands-on training.

Job Types: Full-time, Part-time

Base Pay: $18.50 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Language:

• Mandarin (Preferred)

Ability to Commute:

• San Jose, CA 95112 (Required)

Work Location: In person