Front Desk & Order Processing Executive (7 month contract)

Work Location: Boon Lay

Salary: Up to $4000 (Depending on experiences)

About the role

The Sales Support Officer handles and manages front desk duties, supports the sales team with administrative work, and manages customer enquiries by phone, email, and in person. The role involves processing sales orders, coordinating with internal teams and suppliers, and assisting with general operations to help the sales team reach its objectives.

Key responsibilities

• Process sales orders and support the sales team with general operations
• Handle sales enquiries through phone or email and generate leads
• Create and amend quotations as per salesperson and customer requirements
• Monitor goods readiness for orders and expedite with factory/suppliers for delivery schedules
• Maintain stock levels and request Material Requisition for purchasers
• Process proforma invoices and create delivery orders
• Follow up payments from customers before releasing goods
• Process delivery orders from Commercial Invoice and forward to finance for billing
• Coordinate with warehouse/service for customer deliveries, installation, and collection arrangements
• Update customers on order status and delivery schedules

Requirements

• At least O level, diploma and above preferred
• Proactivity and good attitude
• Well versed in Excel spreadsheet and Microsoft Office software
• Good administrative skills
• Fast learner
• Good computer and keyboard skills
• Ability to work under pressure and to deadlines

We regret to inform that only shortlisted candidates will be notified.

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