Front Desk and Sales Associate

Front Desk & Sales Associate

Evolve Training Center | South San Francisco, CA

Job Type: Part-Time (12–20 hours/week)
Pay: $20.00–$22.00 per hour + Commission
Schedule: Day and Evening Shifts | Monday–Saturday Availability
Growth Opportunity: Potential to transition into a full-time position

ABOUT US

Evolve Training Center is a family-owned, 12,000-square-foot training facility located in South San Francisco. We offer a variety of programs for all ages, including Brazilian Jiu-Jitsu, Muay Thai, Boxing, Self-Defense, and Fitness.

More than just a gym, Evolve is a community built on strong relationships, personal growth, and a shared commitment to helping individuals reach their goals. We take pride in creating a welcoming, supportive, and empowering environment for our members and staff.

ABOUT THE POSITION

We’re looking for a high-energy, outgoing, and personable individual who genuinely enjoys talking to people!

As our Front Desk & Sales Associate, you’ll be one of the first faces people see when they walk through our doors. We’re looking for someone who can create a great first impression, confidently engage with members and prospective clients, and help turn inquiries into new memberships.

This is more than just a front desk position. We’re looking for someone who takes initiative, isn’t afraid to start conversations, enjoys building relationships, and is comfortable promoting our programs and services.

The ideal candidate is enthusiastic, self-motivated, organized, and thrives in a fast-paced, people-oriented environment.

KEY RESPONSIBILITIES

Membership Sales & Customer Engagement

• Engage with prospective members in person, over the phone, and through email.
• Confidently communicate the benefits of our programs, memberships, and services.
• Conduct engaging facility tours and assist prospective members with enrollment.
• Follow up with trial participants to encourage membership conversions.
• Identify opportunities to promote memberships, programs, and merchandise.
• Build and maintain positive relationships with members and their families.

Front Desk & Administrative Operations

• Welcome and check in members and guests while ensuring proper procedures are followed.
• Manage incoming calls, emails, and general inquiries professionally and efficiently.
• Follow established opening and closing procedures.
• Process payments, merchandise purchases, and membership transactions.
• Monitor merchandise inventory and maintain accurate records.
• Assist with daily administrative tasks and front desk organization.
• Support gym events, promotions, and community initiatives as needed.

QUALIFICATIONS & SKILLS

Sales Experience Required

• Previous experience in sales, membership sales, retail sales, or another customer-facing sales environment.
• Comfortable initiating conversations, presenting services, and asking for the sale.
• Ability to confidently engage with prospective customers and handle common questions or objections.

Personality & Communication

• Outgoing, energetic, and personable — not afraid to approach people or strike up a conversation!
• Naturally friendly and enthusiastic with strong interpersonal skills.
• Excellent verbal and written communication skills.
• Comfortable interacting with individuals and families of all ages and backgrounds.
• Positive attitude, strong work ethic, and willingness to learn.
• Self-motivated and able to take initiative without constant direction.

Organization & Technology

• Strong organizational skills with the ability to multitask in a busy environment.
• Proficiency with Google Workspace (Docs, Sheets, Drive, etc.).
• Comfortable learning new software and membership management systems.
• Familiarity with social media platforms such as Instagram and Facebook is a plus.

REQUIREMENTS

• High school diploma or equivalent.
• Previous sales experience required.
• At least one year of customer service, retail, or administrative experience preferred.
• Availability to work a combination of day and evening shifts, Monday through Saturday.
• Ability to work independently and collaboratively in a team environment.
• Must be able to work on-site in South San Francisco.

COMPENSATION & BENEFITS

• $20.00–$22.00 per hour, based on experience.
• Commission opportunities.
• Employee discounts.
• Supportive, team-oriented work environment.
• Opportunities for professional growth and advancement.
• Potential to transition into a full-time position.

WHO WE’RE LOOKING FOR

We’re looking for someone who brings positive energy into the room, enjoys meeting new people, and knows how to make others feel welcome.

Someone who isn’t shy about picking up the phone, approaching a prospective member, or confidently explaining why Evolve might be the right fit for them.

If you’re outgoing, motivated, sales-minded, and love interacting with people, we want to hear from you!

HOW TO APPLY

Please send your resume and a brief cover letter to [email protected]

Join the Evolve team and become part of our strong, ever-growing community!

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount

Ability to Commute:

• South San Francisco, CA (Required)

Ability to Relocate:

• South San Francisco, CA: Relocate before starting work (Required)

Work Location: In person