FRONT DESK ASSISTANCE

Join Our Team!

Holiday Inn Express Topeka North is seeking a friendly, professional, and service-oriented Front Desk Agent to be the first point of contact for our guests. If you enjoy helping people, creating positive guest experiences, and working in a fast-paced hospitality environment, we'd love to hear from you!

Responsibilities

• Welcome guests with a warm and friendly attitude.
• Handle guest check-ins and check-outs efficiently.
• Answer phone calls and assist guests with reservations, questions, and requests.
• Process payments and maintain accurate records.
• Respond promptly to guest concerns and resolve issues professionally.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Maintain knowledge of hotel services, amenities, and local attractions.
• Follow hotel policies, procedures, and brand standards.
• Assist with daily front desk operations and administrative tasks.

Qualifications

• High school diploma or equivalent preferred.
• Previous hotel, customer service, or front desk experience is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Basic computer skills and ability to learn hotel management software.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Professional appearance and positive attitude.

What We Offer

• Competitive pay
• Flexible scheduling
• Opportunities for career growth and advancement
• Employee hotel discounts through IHG
• Supportive and team-focused work environment
• Training and development opportunities

Ideal Candidate

The ideal candidate is dependable, energetic, and passionate about delivering outstanding guest service. You take pride in creating a welcoming environment and ensuring every guest has an exceptional stay.

Apply Today!

Start your hospitality career with Holiday Inn Express Topeka North and become part of a team dedicated to providing outstanding guest experiences.

Holiday Inn Express Topeka North is an Equal Opportunity Employer.