Front Desk Assistant

Front Desk Assistant

We’re looking for a Front Desk Assistant to help create a professional and welcoming experience for visitors, clients, and team members while supporting the day-to-day organization of the office.

You’ll combine front desk responsibilities with routine administrative support, helping keep calls, appointments, visitors, documents, and office requests organized throughout the day.

A typical week could involve:

Greeting and assisting visitors and clients when they arrive
Answering incoming calls and directing questions to the appropriate team
Managing appointments, calendars, and meeting room bookings
Responding to routine emails and office requests
Receiving and distributing mail, deliveries, and correspondence
Preparing basic documents, forms, and meeting materials
Maintaining visitor information, contact records, and office documentation
Supporting general filing, data entry, and administrative tasks
Helping keep the reception and shared office areas organized
Communicating schedule changes and important information to team members
Following up on routine office requests and outstanding tasks
Handling company and visitor information appropriately and confidentially

Monday to Friday

The position is full-time and on-site in Charlotte. You’ll work closely with the wider office team and help make sure visitors, communications, and routine administrative requirements are handled professionally.

Hours: 8:30am–5:00pm
Schedule: Monday–Friday
Employment: Full-time, permanent
Location: Charlotte, NC

Previous experience in reception, administration, customer service, hospitality, retail, scheduling, office support, or other customer-facing roles is useful, but training will be provided on company systems and office procedures.

You’ll need strong communication skills, a professional approach, basic computer confidence, and good attention to detail. We’re looking for someone who is dependable, organized, comfortable speaking with different people, and able to manage several routine tasks throughout the day.

Applications

If you’re looking for a full-time Front Desk Assistant job in Charlotte, NC and enjoy working with people while keeping an office organized, submit your current resume for consideration.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable federal, state, and local laws.

Pay: $19.78 - $23.97 per hour

Benefits:

• 401(k)
• Life insurance
• Paid time off
• Parental leave

Work Location: In person