Front Desk Assistant

The Front Desk Assistant is the first point of contract for visitors, clients and employees. This role is responsible for creating a positive and welcoming environment, managing inquiries via incoming calls & face-to-face interactions, courier service and providing administrative support to ensure the efficient operation of the front desk and overall office.

Job Responsibility:

• Warmly welcome visitors, clients and employees to the office, ensuring a friendly and professional atmosphere.
• Answering incoming phone calls, transfer calls to appropriate departments, take messages and respond to general inquiries. Manage and respond to email inquiries.
• Manage the visitor sign-in process, issue visitor pass and ensure that visitors are directed to the designated floors/ appropriate parties.
• Assist with various administrative tasks, including data entry, photocopying, scanning and document preparation. Maintain and organize office files and records.
• Receive and distribute incoming mail, packages and deliveries. Prepare outgoing mail and packages for shipping.
• To organize the meeting room as requested by staff members.
• To escort vendor on the performing of sanitary bin monthly servicing.
• processing of payment in monthly basis.

Job Requirements:

• Excellent communication skills, both verbal and written.
• Professional and friendly demeanor, with strong interpersonal skills.
• Proficiency in using office software, including Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and multitasking skills.
• Ability to handle sensitive information with discretion and maintain confidentially.
• Adaptability and the ability to remain calm and composed in fast-paced or challenging situations.
• Attention to detail and accuracy in administrative tasks.
• Punctuality and reliability.

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person