Front Desk Assistant

Front Desk Assistant

We’re looking for a Front Desk Assistant to help manage the day-to-day activity at the front of our Columbus office. You’ll support visitors, incoming communication, appointments, and general office requests while helping make sure information gets to the right people.

This role is a good fit for someone who is approachable, organized, and comfortable switching between people-facing responsibilities and practical office tasks.

A typical week could involve:

• Welcome visitors and help them with general questions or directions
• Manage incoming calls and identify where enquiries should be directed
• Keep track of appointments and changes to daily schedules
• Receive messages and make sure important information reaches the appropriate team
• Assist visitors with sign-in procedures and basic office requirements
• Coordinate incoming deliveries and notify the relevant recipients
• Help prepare reception materials, forms, and information for visitors
• Support meeting arrangements when guests or external contacts are expected
• Update basic visitor, contact, and front desk information
• Assist colleagues with routine administrative requests during quieter periods
• Monitor changes to appointments and communicate updates where necessary
• Help maintain a professional and organized front-of-office environment
• Follow established procedures when handling visitors, calls, and company information

Monday to Friday

The position is full-time and office-based in Columbus, OH. You’ll work closely with the wider office team and receive training on the systems, procedures, and processes used at the front desk.

Hours: 8:30am–5:00pm
Schedule: Monday–Friday
Employment: Full-time | Permanent
Location: Columbus, OH

Previous experience in reception, customer service, hospitality, retail, administration, scheduling, office support, or another role involving regular communication is helpful.

You’ll need to be comfortable speaking with different people, handling routine enquiries, using computers, and keeping track of information throughout the day.

We’re looking for someone who is dependable, professional, attentive to detail, and able to remain welcoming while managing several requests at once.

Training will be provided on company systems, front desk procedures, and day-to-day responsibilities.

Applications

If you enjoy helping people, keeping communication organized, and creating a professional experience for everyone who comes through the office, submit your current resume to be considered for the Front Desk Assistant position.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable federal, state, and local laws.

Pay: $19.74 - $23.94 per hour

Benefits:

• 401(k)
• Paid time off
• Parental leave

Work Location: In person