Front Desk Associate and Alterations Apprentice

Sunny Brite Cleaners is a family-operated dry cleaner looking for a dependable and personable Front Desk Associate and Alterations Apprentice.

This position will primarily focus on assisting customers at the front counter while training to perform alterations and garment repairs. Applicants must have previous sewing experience and be comfortable using a sewing machine. Professional tailoring experience is helpful, but not required if you have strong basic sewing skills and are interested in learning alterations.

Responsibilities

• Help customers with garment drop-off and pickup
• Operate the point-of-sale system and process payments
• Inspect incoming garments for stains, damage, missing buttons, and special-care needs
• Tag, organize, and track customer orders
• Answer customer questions in person and over the phone
• Learn to measure and pin garments for alterations
• Perform basic sewing and garment repairs based on experience
• Learn increasingly advanced alterations under guidance
• Communicate alteration pricing and completion dates accurately
• Keep the front counter and work areas clean and organized
• Assist with packing, garment inspection, and other shop duties when needed

Alterations Training May Include

• Replacing buttons and repairing loose seams
• Repairing hems and minor garment damage
• Hemming pants, skirts, dresses, and sleeves
• Replacing or repairing zippers
• Taking in or letting out garments
• Measuring and pinning customers accurately
• Identifying alterations that require more advanced experience

Training will progress according to your demonstrated sewing ability, attention to detail, and comfort working with different garments.

Requirements

• Previous sewing experience is required
• Comfortable operating a sewing machine
• Careful and detail-oriented when handling customer garments
• Friendly and professional with customers
• Dependable and punctual
• Able to communicate clearly and ask questions when unsure
• Comfortable working on your feet and switching between customer service and hands-on tasks
• Willing to learn our point-of-sale system, garment-inspection process, and alteration standards
• Able to work independently after training

Experience in tailoring, alterations, clothing construction, dry cleaning, retail, bridal, costume work, or another garment-related field is strongly preferred.

Applicants do not need to be experienced in every type of alteration. We are willing to train someone who already has a solid sewing foundation, good judgment, and a genuine interest in developing professional alteration skills.

Compensation

$18-$25 per hour, depending on experience and demonstrated ability.

Starting pay will reflect the candidate’s current sewing, alterations, and customer-service skills. Additional responsibility and demonstrated alterations proficiency may lead to higher pay.

When applying, please include:

• A brief description of your sewing experience
• The types of sewing machines you have used
• Any repairs or alterations you already know how to perform
• Your general availability
• Your recent work history

Qualified candidates may be asked to complete a brief sewing demonstration as part of the interview process.

Pay: $18.00 - $25.00 per hour

Expected hours: 35.0 per week

Benefits:

• 401(k)

Application Question(s):

• Please briefly describe the sewing machines you have used and the repairs or alterations you can currently perform.

Experience:

• Sewing machine: 1 year (Required)

Work Location: In person