Front Desk Associate

About Us

Welcome to Hoosier Cafe, your local, family-owned and operated cafe in Chandler, AZ. We're proud to bring the spirit of Indiana to Arizona with great homemade food and warm hospitality. We like to keep things simple with our farmer-sized portions, whether you're here for our hearty breakfasts or tasty lunch platters. Be sure to try our chicken-fried steak, breaded pork tenderloins, or one of our delicious omelettes! We gladly welcome our visitors who want to pick up their order or who want to dine in our dining room. Stop by today. We can't wait to serve you.

Job Overview

We are seeking a dynamic and friendly Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and vibrant workplace.

Duties

• Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a positive first impression
• Answer multi-line phone systems promptly and courteously, directing calls efficiently to the appropriate departments
• Manage appointment scheduling and calendar coordination using productivity software and calendar management tools
• Handle data entry tasks accurately within spreadsheets and client databases, maintaining organized records
• Assist with office management duties such as filing, photocopying, proofreading documents, and maintaining supplies
• Support customer service efforts by addressing inquiries via phone or in person with excellent phone etiquette and communication skills
• Utilize computer literacy skills to prepare Word processing documents, emails, and reports as needed

Requirements

• Proven experience in office management or administrative support roles with clerical experience preferred
• Strong computer skills including proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry software
• Familiarity with QuickBooks or similar accounting software is a plus for handling basic financial transactions
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Exceptional customer service skills combined with professional phone communication and phone etiquette
• Demonstrated technical proficiency in office productivity software and general computer literacy
• Previous personal assistant or front desk experience is advantageous for managing schedules and client communication
• Ability to type quickly with high accuracy, including proofreading documents for errors
• Strong time management skills to prioritize tasks efficiently throughout the workday

This position is an excellent opportunity for motivated individuals eager to hone their administrative expertise while contributing positively to our organization’s success. We value energetic team players who thrive in engaging environments and are committed to delivering outstanding support at every level.

Pay: $23.51 - $28.31 per hour

Work Location: In person