Front Desk Associate

Job Overview

We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front office operations, handle client and visitor interactions, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment, supporting the overall efficiency of our office. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and guiding them appropriately
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools
• Maintain organized office records, including filing, proofreading documents, and updating client information in databases like QuickBooks
• Support office management tasks such as scheduling appointments, coordinating meetings, and managing supplies
• Assist with clerical duties including typing correspondence, preparing reports, and supporting administrative projects
• Communicate effectively with clients and team members through phone calls, emails, and in-person interactions to ensure seamless operations

Requirements

• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with productivity software and spreadsheets
• Experience handling multi-line phone systems and demonstrating professional phone etiquette
• Bilingual abilities are highly desirable to support diverse client needs
• Strong clerical skills including proofreading, document formatting, and time management capabilities
• Personal assistant or front desk experience is a plus to quickly adapt to the role’s demands
• Demonstrated customer service skills with a friendly demeanor and effective communication style

Join us as a Front Desk Associate to be the first point of contact for visitors and clients while supporting vital office functions. Your technical proficiency, organizational prowess, and commitment to excellence will make a meaningful impact every day!

Pay: $25.50 - $28.00 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• Employee assistance program
• Flexible schedule
• Parental leave
• Retirement plan
• Tuition reimbursement

Work Location: In person