Front Desk Associate

Job Summary

We are seeking a dynamic and organized Front Desk Associate to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy and professionalism will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations with efficiency and enthusiasm.

Duties

• Greet visitors and clients warmly, ensuring a professional and friendly first impression
• Answer multi-line phone systems promptly and direct calls accurately using excellent phone etiquette
• Manage appointment scheduling and calendar coordination with precision using Microsoft Office and Google Workspace tools
• Perform data entry tasks, maintain filing systems, and update spreadsheets to support administrative processes
• Handle incoming and outgoing correspondence, including emails, mail, and packages with attention to detail
• Support office management activities such as supply inventory, document proofreading, and record keeping
• Assist with bookkeeping tasks using QuickBooks or similar software to ensure accurate financial records

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software like Google Workspace
• Excellent computer literacy including data entry, typing speed, and technical proficiency with office equipment
• Bilingual abilities are highly desirable to enhance client communication and team collaboration
• Strong customer service skills coupled with professional phone communication and phone etiquette

Join us to be the friendly face that keeps our office running smoothly! Your enthusiasm for organization, excellent communication skills, and technical savvy will make a meaningful difference every day. This position is paid and offers a rewarding environment where your administrative talents can shine.

Pay: $25.50 - $29.00 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• Employee assistance program
• Flexible schedule
• Parental leave
• Retirement plan
• Tuition reimbursement

Work Location: In person