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Front Desk Associate

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Onsite

Front Desk Associate

Dolphin Swim Club : Crystal Lake, IL

Front Desk Associate

1 month ago

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Important information


Contract type:

Part time

Salary:

From $31,200 / year

Location:

Crystal Lake, IL, USA

Work mode:

Onsite

Published on:

15 September 2026

What they need


Are you looking for an exciting job that keeps you connected with children and their families? Join Dolphin Swim Club as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for candidates with a passion for relationship building with all ages and strong communication skills.

We proudly invest in our team members through paid training and provide professional development opportunities from the start! Come work with a team that values individual contributions to our culture and prioritizes team building.

Please note that candidates for this position must know how to swim and be currently lifeguard certified, or be able to obtain certification.

What to Expect:

  • Enroll students in lessons, collect payments and manage administrative responsibilities.
  • Complete curriculum training to become knowledgeable on the product and provide exceptional experiences for children and families.
  • Use creative thinking skills to identify and resolve challenges with customers.
  • Attend paid training and development opportunities.
  • Work a schedule with a variety of shifts including evenings and weekends.
  • Want more out of your workday? Extra hours are available and preference is given to customer service staff who are cross-trained as a swim instructor!
  • Replace the gym with work! Standing and sitting for periods of time, moving around our facility, and lifting merchandise are all expected parts of the job.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Referral program

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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