Front Desk Associate

HOTEL EXPERIENCE REQUIRED *

PEP EXPERIENCE PREFFERED ******

Job Overview

We are seeking an energetic and highly organized Front Desk Associate to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your proactive attitude and excellent communication skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Responsibilities

• Greet visitors and clients warmly, ensuring a professional and friendly first impression
• Answer multi-line phone systems promptly and direct calls efficiently using proper phone etiquette
• Manage appointment scheduling, calendar management, and coordinate meetings for staff members
• Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
• Maintain organized filing systems and manage office supplies inventory to support daily operations
• Provide customer support by addressing inquiries, assisting with basic troubleshooting, and offering information as needed
• Support office management tasks including document proofreading, record keeping, and clerical duties to enhance overall productivity

Requirements

• Proven experience in office administration or front desk roles with strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes
• Excellent computer literacy with the ability to learn new software quickly
• Strong communication skills, both verbal and written, with a professional phone manner and phone etiquette
• Bilingual abilities are highly desirable to assist diverse client needs effectively
• Previous experience with QuickBooks or similar accounting software is a plus but not required
• Demonstrated ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Prior office experience involving clerical tasks such as filing, proofreading, and calendar management

Join us as a Front Desk Associate and be part of a vibrant team dedicated to delivering outstanding service while supporting the operational success of our organization. Your enthusiasm, technical proficiency, and commitment to excellence will make a meaningful difference every day!

Pay: $16.00 - $18.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person